Welcome to Woven & Whimsy. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
Woven & Whimsy is an online ethnic fashion store for Indian women, operating from Dehradun, Uttarakhand, India. These Terms apply to all users of the website, including browsers, customers, and contributors of content.
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
2. Products & Services
All products displayed on the website are subject to availability.
We reserve the right to limit quantities or discontinue products at any time without prior notice.
Colors and product images are displayed as accurately as possible; however, actual colors may vary due to screen settings and lighting.
Handwoven and handcrafted products may have slight variations, which are natural and not considered defects.
3. Pricing & Payments
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.
Prices may change without prior notice.
We accept payments through secure third-party payment gateways.
Woven & Whimsy is not responsible for payment failures or delays caused by external payment service providers.
4. Orders & Acceptance
Once an order is placed, you will receive an order confirmation via email or SMS.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
In case of cancellation, any amount paid will be refunded as per our refund policy.
5. Shipping & Delivery
We ship across India through trusted courier partners.
Delivery timelines are estimated and may vary due to location, weather conditions, or unforeseen circumstances.
Woven & Whimsy is not responsible for delays caused by courier services or force majeure events.
6. Returns, Exchanges & Refunds
Returns and exchanges are subject to our Return & Refund Policy, available on our website.
Products must be unused, unwashed, and in original condition with tags intact.
Certain items such as sale products or customized orders may not be eligible for return or exchange.
7. Intellectual Property
All content on this website—including logos, designs, images, text, graphics, and brand elements—is the property of Woven & Whimsy and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Conduct
You agree not to:
Use the website for any unlawful purpose
Attempt to gain unauthorized access to the website or its systems
Upload or transmit harmful code, viruses, or malicious content
Violate any applicable laws or regulations
9. Limitation of Liability
Woven & Whimsy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the value of the product purchased.
10. Privacy
Your use of the website is also governed by our Privacy Policy, which outlines how we collect and protect your personal information.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dehradun, Uttarakhand.
12. Changes to Terms
Woven & Whimsy reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Email: support@wovenandwhimsy.com
Business Name: Woven & Whimsy
Location: Dehradun, Uttarakhand, India